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WAZIEATS GENERAL TERMS OF USE AND SERVICES

Marketplace – Orders – Delivery – Errands – Digital Services

Last updated: September 26, 2026

1. Purpose

2. Identification of WaziEats

3. Scope of Application

4. Acceptance of Terms

5. Age and Capacity

6. Definitions

7. Nature of WaziEats Services

8. Marketplace and Independent Vendors

9. Product Information

10. Product Availability

11. Order Formation

12. Conversational Orders

13. Prices

14. Delivery and Service Fees

15. Multi-Vendor Orders

16. Delivery Execution

17. Customer Delivery Obligations

18. Delivery Only Services

19. Errand and Purchasing Services

20. Payments

21. Combined Payments and Wallet

22. Failed or Disputed Payments

23. Order Cancellation

24. Right of Withdrawal and Perishable Goods

25. Complaints and Refunds

26. Promotions and Vouchers

27. Traceability Services

28. Assistant and Automated Features

29. User Account Management

30. Accuracy of User Information

31. Prohibited Uses

32. WaziEats Intellectual Property

33. User and Vendor Content

34. Image and Personality Rights

35. Personal Data

36. Food Safety

37. Liability of WaziEats

38. Events Beyond Reasonable Control

39. Technical Availability

40. Account Suspension

41. Account Closure by User

42. Termination by WaziEats

43. Independence of Parties

44. Professional Confidentiality

45. Electronic Communications

46. Customer Support & Complaints

47. Amicable Settlement

48. Governing Law

49. Jurisdiction

50. Amendments to Terms

51. Document Hierarchy

52. Severability

53. Non-Waiver

54. Entire Agreement

55. Contact Information

56. Effective Date

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